Skyreport 5/20/09 - For the ninth year in a row, the University of Michigan's American Customer Satisfaction Index (ACSI) has named DIRECTV the nation's number one satellite TV provider in terms of overall customer happiness, beating out DISH Network by seven points.
According
to ACSI, DIRECTV also outperformed all of the cable companies surveyed
with an overall index score of 71, up three points from last year. The
DBS providers scored five points higher than Cox, 12 points higher than Comcast and Time Warner Cable and 20 points higher than Charter.
